Please check our Shipping page for information on order fulfilment times and estimated shipping times according to your location.
You can modify or cancel your order by contacting customer service via email at firstname.lastname@example.org as soon as possible after you have finalized your order.
If you receive an incorrect or damaged product, please visit our Returns page for instructions on how to proceed.
All prices on orders from the UAE include 5% VAT. Orders for customers coming from other
Gulf countries do not include VAT.
We offer shipping to the United Arab Emirates and GCC. Please check our Delivery page for exact shipping locations and the rates.
Once your order has shipped, you will receive an email with a tracking link. This link will allow you to track the progress of your order and see its estimated delivery date.
We are unable to deliver orders to PO boxes in the UAE or GCC.
The recipient of an international shipment may be subject to import taxes, fees, and customs duties. Import Fees are calculated in a variety of ways, according to the destination’s customs regulations.
In some destinations, no Import Fees apply for shipments falling below a minimum value. Contact your shipping destination’s customs office for more information.